Privacy policy

AH-RIN Privacy Policy

Last Updated: 26 April 2026

Applies to: United Kingdom, European Union & All International Customers

This Privacy Policy explains how AH-RIN ENTERPRISES LLC (“AH-RIN”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with our support channels.

By using our website or services, you acknowledge and agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of personal information:

Identity & Contact Information

  • Full name
  • Email address
  • Phone / text number
  • Billing & shipping address

Order & Transaction Information

  • Items ordered
  • Order and delivery history
  • Return & refund records
  • Payment details (not stored by AH-RIN — processed securely via Shopify Payments and approved international gateways)

AH-RIN never stores full card details.

Account Information (if an account is created)

  • Login details
  • Saved addresses
  • Wishlist, compare list, and cart data

Device & Usage Information (via Shopify)

  • IP address
  • Device type, browser, operating system
  • Cookies, pixels, log files
  • Time spent, pages viewed, click actions

Customer Support Communications

  • Emails
  • Text/phone messages
  • Contact form submissions
  • Voice notes or call-back requests
  • Social media messages

2. How We Use Your Personal Information

Purpose

Description

Order Fulfilment

Processing orders, payments, shipments, and returns

Customer Support

Responding to questions via email, phone, or social media

Service Improvement

Enhancing products, website performance, and features

Security & Fraud Prevention

Detecting suspicious activity; preventing policy abuse

Marketing (Opt-In Only)

Sending newsletters, promotions, and recommendations

Legal & Compliance

Meeting UK GDPR, EU GDPR, IRS/HMRC tax rules, and international regulations

AH-RIN does not sell, rent, or trade personal information.

3. Marketing Communications & Advertising

We send marketing communications only with your consent.

Channels may include:

  • Email newsletters
  • Text/SMS announcements
  • Targeted ads (Meta, Google, TikTok, Pinterest)

Opt-out options:

You may unsubscribe at any time via:

  • “Unsubscribe” links in emails
  • Replying STOP to text messages
  • Editing account preferences
  • Emailing support@ah-rin.com

Opting out does not affect transactional messages (order updates, receipts, etc.).

4. Sharing of Personal Information

We share your personal information only with trusted service providers who assist in operating our business.

Examples include:

  • Shopify – hosting, security, checkout, analytics
  • Our fulfilment center in South Korea – order processing & dispatch
  • Courier partners – DHL, FedEx, EMS, Korea Post
  • Payment processors – Shopify Payments and approved card gateways
  • Analytics tools – Google Analytics, Meta Pixel, TikTok Pixel
  • Customer service platforms
  • Fraud detection tools

Each service provider must:

  • Process data only for the intended business function
  • Protect data under UK GDPR, EU GDPR, and strict contractual obligations

5. International Data Transfers

Because AH-RIN operates through Shopify and international logistics providers:

  • Your data may be stored in Canada, the United States, the EU, and other jurisdictions
  • Transfers occur under Shopify’s Data Processing Addendum (DPA)
  • Shopify participates in data transfer frameworks approved internationally

All transfers comply with:

  • UK GDPR
  • EU GDPR
  • Applicable US and international privacy standards

6. Data Retention

We retain data only as long as necessary to:

  • Comply with financial and tax regulations (e.g., IRS, HMRC) requiring up to 7-year retention for transaction records
  • Process and fulfil orders
  • Provide after-sales support
  • Prevent fraud and resolve disputes

After retention periods expire, information is securely deleted or anonymized.

7. Security Measures

We implement multiple safeguards to protect your information:

  • SSL encryption on Shopify
  • Encrypted payment processing
  • Firewall protection and access control
  • Two-factor authentication for staff
  • Fraud monitoring and automated alerts
  • Regular internal security reviews

No system is completely secure, and customers should take care when sharing personal data online.

8. Your Rights (UK GDPR, EU GDPR & International Laws)

You may request the following at any time:

  • Access to your information
  • Correction or updates
  • Deletion (where permitted by law)
  • Restriction of processing
  • Objection to marketing
  • Data portability (where applicable)

We may require identity verification before responding.

9. Children’s Privacy

AH-RIN is not intended for individuals under 18. We do not knowingly collect children’s data. Parents or guardians may request deletion of accidental submissions.

10. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable essential website functionality
  • Maintain your shopping session
  • Personalize your experience
  • Analyze website usage
  • Support advertising (with consent)

See our Cookie Policy for full details on categories, third-party partners, and opt-out methods.

11. Fraud Prevention & Risk Monitoring

To protect customers and business operations, AH-RIN may:

  • Cancel or block suspicious orders
  • Request additional verification
  • Restrict accounts exhibiting policy abuse
  • Suspend or ban repeat offenders
  • Cooperate with law enforcement where required

These measures comply with:

  • UK Consumer Rights Act 2015
  • UK/EU GDPR
  • Card issuer rules
  • Shopify Fraud Analysis Framework

12. Updates to This Policy

We may update this Policy due to:

  • Changes in law
  • Shopify platform updates
  • Operational requirements
  • New features or services

The updated version will always be posted with a new “Last Updated” date.

13. Contact Information

For questions regarding your privacy or personal data, please contact:

Company Information:

AH-RIN ENTERPRISES LLC

5830 E 2nd St, Ste 7000

Casper, WY 82609

United States

Contact Information:

📧 support@ah-rin.com

📞 +1 (307) 316-1635

14. Information Commissioner's Office (UK) & Data Authorities

If you are a resident of the United Kingdom or the European Union and believe your privacy rights have been violated, you have the right to lodge a complaint with your local supervisory authority, such as the UK Information Commissioner’s Office (ICO):

🌐 https://ico.org.uk/