Platform Availability & Technical Statement

Effective Date: When Published
Company: AH-RIN (Pty) Ltd
Website: www.ah-rin.com

This Statement explains how AH-RIN manages Website availability, maintenance and technical disruptions.

1. Normal Operation

We aim to keep the Website available and functioning in a secure and reliable manner. However, no online service can be guaranteed to be free from interruptions or errors.

2. Scheduled Maintenance

From time to time, we may perform maintenance or upgrades that temporarily affect access. Where reasonable, we will try to schedule maintenance to limit disruption.

3. Unplanned Downtime

Service interruptions may occur due to hosting issues, network problems, third-party system failures or other events beyond our control. We will use reasonable efforts to restore service as quickly as practical.

4. Third-Party Dependencies

Website performance and availability may be affected by third-party services (for example our e-commerce platform, payment gateways or courier tracking tools). We cannot control these external systems.

5. Consumer Rights

Nothing in this Statement limits rights you may have under applicable consumer protection laws in relation to goods or services purchased from us. This Statement addresses technical availability, not your legal rights regarding product quality, delivery or refunds where required by law.