AH-RIN — PAYMENT AND BILLING POLICY
AH-RIN Payment and Billing Policy
Last Updated: 26 April 2026
Applies to: United Kingdom, European Union & All International Customers
This Payment & Billing Policy governs how payments are processed on www.ah-rin.com, how billing information is handled, and what customers must understand before completing a purchase with AH-RIN ENTERPRISES LLC (“AH-RIN”, “we”, “us”, “our”).
This Policy forms part of the Terms of Service, Returns Policies, Chargeback Policy, and International Duties & Customs Policy.
1. Accepted Payment Methods AH-RIN accepts the following secure payment options:
· Visa
· Mastercard
· American Express
· Supported digital wallets via Shopify (e.g., Apple Pay, Google Pay, Shop Pay)
We do not accept:
❌ Cash on Delivery
❌ Bank transfers
❌ PayPal (unless explicitly offered at checkout)
❌ Cryptocurrency
❌ Manual or offline payments
2. Pricing & Currency
· Prices are displayed in your local currency (such as GBP or EUR) or US Dollars (USD) by default, using Shopify’s auto-conversion tool.
· Your bank may charge:
o Currency conversion fees
o International transaction fees
o Cross-border card processing fees
These fees are determined by your bank or card issuer, not AH-RIN.
3. Payment Authorisation & Order Processing When you place an order:
· Your payment method is authorised immediately.
· AH-RIN captures the payment in full at checkout.
· Orders are processed only once payment has cleared.
If payment fails, is reversed, or is flagged as high risk, AH-RIN may:
· Cancel the order
· Request verification (ID, bank proof, delivery confirmation)
· Block the transaction
· Refund the payment if necessary
AH-RIN follows Shopify Payments' Fraud Analysis and risk rules.
4. Billing Descriptor Charges may appear on your bank statement as: “AH-RIN” or “AH-RIN ENTERPRISES LLC”
This descriptor may vary by:
· Bank
· Card issuer
· Country
· Payment gateway processor
5. Billing Information Accuracy Customers must ensure that:
✔ The billing name matches the cardholder
✔ The billing address is correct
✔ The payment method is authorised for international transactions
Incorrect or incomplete details may result in:
· Order delays
· Fraud verification
· Cancellation of the order
6. Taxes, Import Fees & Customs Charges Payment at checkout covers:
· Product price
· Standard shipping fee
Payment at checkout does not cover:
· Import VAT
· Customs duties
· Inspection fees
· Quarantine fees
· Disbursement charges
These are payable to your local customs authority or courier, not to AH-RIN. (See International Duties & Customs Policy.)
7. Refunds & Payment Reversals Refunds are subject to the relevant Returns Policies. Refund method:
· Original payment method only
· Processing time: 3–5 business days (AH-RIN)
· Bank processing: 5–10 business days
Refunds cannot be redirected to a different card or bank account. Refunds will not include:
· Original shipping fees (unless AH-RIN was at fault or statutory UK/EU cancellation rights apply to the whole order)
· Customs duties, VAT, or clearance charges
· Return courier fees
These are generally non-refundable costs.
8. Duplicate Payments or Accidental Double Charges Duplicate payments may occur due to:
· Browser refresh during checkout
· Bank delays
· Slow 3D Secure or bank authentication response
· Foreign currency verification
If you are charged twice:
· AH-RIN will refund the duplicate amount once verified
· Processing times depend on your bank
9. Subscription, Auto-Billing & Stored Cards (Currently Not Enabled) AH-RIN does not store card information. All card details are stored securely by Shopify Payments and our approved payment processors. If subscription services are activated in the future, this Policy will be updated.
10. Fraud Prevention & Verification AH-RIN may request additional verification for:
· High-value orders
· Mismatched billing & shipping addresses
· Repeat failed payment attempts
· Suspicious or high-risk transactions
· Orders flagged by Shopify Fraud Analysis
Verification may include:
· Copy of ID or passport
· Bank-issued payment confirmation
· Proof of delivery address
Failure to complete verification may result in order cancellation.
11. No Chargebacks for Certain Situations The following situations do not qualify for chargebacks or payment disputes:
❌ Customs refusal, unpaid duties, or parcel destruction
❌ Delays caused by courier or customs
❌ Ingredient restrictions or religious (Halal/Kosher) compliance issues
❌ Change of mind after purchase (This must be handled via our official Returns Policy under UK/EU right of withdrawal laws, not via a hostile bank chargeback)
❌ User error in product selection
❌ Variations in packaging, scent, colour, or texture
❌ Incorrect customer-provided address
❌ Abandoned parcels
❌ Cosmetic reactions or sensitivities
These outcomes are covered under the Returns Policies, Medical Disclaimer, and Customs Policy. For more detail, see our Chargeback & Dispute Resolution Policy.
12. Payment Disputes Through Banks If a customer initiates a dispute through their bank:
· AH-RIN will submit proof of:
· ✔ Delivery
· ✔ Tracking
· ✔ Order logs
· ✔ IP address & device fingerprint
· ✔ Checkout session data
· ✔ Customer acceptance of Terms
· If the dispute is invalid, AH-RIN will request reversal of the chargeback.
Repeated or fraudulent disputes may result in:
· Account suspension
· Permanent blocking of purchases
· Reporting to relevant fraud prevention agencies
13. Governing Law This Policy is governed by the laws of the State of Wyoming, USA. Subject to mandatory consumer protection laws in your country of residence (such as those protecting UK and EU consumers), international customers agree that the courts of the State of Wyoming have jurisdiction over any billing disputes.
14. Contact Information For payment or billing questions:
Company Information: AH-RIN ENTERPRISES LLC
5830 E 2nd St, Ste 7000
Casper, WY 82609
United States
Contact Information:
📧 support@ah-rin.com
📞 +1 (307) 316-1635
